DreamMaker Code of Values
DreamMaker is committed to a code of ethics that promotes integrity, safety and quality. Our Code of Values is what makes DreamMaker different from other builders who do not "walk the talk" after a contract is signed. Your peace of mind in dealing with a certified builder and remodelor comes from our committment to providing you the best service while being sure you are safe and satisfied with the project's completion.
Respect
- treating others as we would like to be treated.
- listening with the intent to understand what is being said and acknowledging that what is said is important to the speaker.
- responding in a timely fashion.
- speaking calmly, and respectfully, without profanity or sarcasm.
- acknowledging everyone as right from their own perspective.
Integrity
- making only agreements we are willing, able and intend to keep.
- communicating any potentially broken agreements at the first appropriate opportunity to all parties concerned.
- looking to the system for correction and proposing all possible solutions if something is not working.
- operating in a responsible manner: "above the line."
- communicating honestly and with purpose
- asking clarifying questions if we disagree or do not understand.,
- never saying anything about anyone that we would not say to him or her.
Customer Focus
- continuously striving to maximize internal and external customer loyalty.
- making our best effort to understand and appreciate the customer's needs in every situation.